All sales are FINAL. 

IF you would like to return an item, you will have the option of returning it for store credit or an exchange. There will be a $6 reshipping fee for all exchanges. 

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Frequently asked questions about returns, refunds, and exchanges.

 

 

How do I return for store credit or exchange for a different size?

• Visit our returns center

• Enter your order number and email address to start
• Follow the instructions and select the items you want to return
• Once your request is approved, you will get a confirmation email with shipping guidelines

 

 

What items are returnable? 

• Within 30 days from the date of receipt.
• In unused and resalable condition

 

 

What items are non-refundable? 

 The following items cannot be returned:

• Gift cards
• Pajama Pants
• Items marked as Final Sale or Clearance. 
• Mystery Items.

 

 

The item I received is damaged!

If the purchased product is faulty, contact us within 7 days of the delivery date.

 

 

What are the refund options?

The following refund options are supported:

• Refund to store credit 

 

 

How do I ship back the items?

For instructions on how to ship the returned products, refer to the email received after placing the return request in our Returns Portal.

 

 

How soon will I get my store credit or exchange?

Once your returned item is received and inspected, you will be notified via email. Returns are processed within 3 business days of receipt. 

 

 

My question is not addressed...

If you have any additional questions regarding returns, exchanges, or store credit, please contact us.